Communication Design Firms in India

I have lately been wondering about multiple media articles announcing the 'Arrival of Design' in India. So one immediately needs to know the arteries of design in the country. Most of these design companies are more into servicing - printing, packaging, identity promotion etc., There are few product innovation companies. From word of mouth i heard that 'Elephant Design' has been doing some niche work on product design. Now the well acclaimed Michael Folley(Titan fame - Designer of the year 2005) has started his own firm Foley Designs we can look forward to more matured industry growth in this segment. And South seems to have mushroomed growth in this than other parts of the country. So lets chew some names Product Design Firms - Elephant Design - http://www.elephantdesign.com/1024/index_2.html - Design Directions - www.designdirections.net - Lemon Design - www.lemondesign.co.in - Onio Design - www.oniodesign.com - Design Worldwide - www.design-worldwide.com Graphic/Communication/Web/Identity/Print Design Firms - Wired Valley - www.wiredvalley.com - WYSIWIG - www.wysiwyg.co.in - 5th Quadrant - www.5qdesign.com - Bounce Design - www.bouncedesign.net - Desmania Design - www.desmania.com - Gopika Chawla design - www.gopikachowfladesign.com [retail design] - Holistic Design - www.holisticdesign.info - Itu Chaudhuri Design - www.icdindia.com - Lopez Design - www.lopezdesign.com - Melange Design - www.melange4design.com and more.... For a complete list refer this page: http://www.designinindia.net/resources/industry/firms/communication-design.html

HDFC ATM Usability issue(s) - part 2

Here is another issue quoted from one of my friend who had a different issue with HDFC ATM transaction. Have you ever tried typing amount Rs. 10001.00 in HDFC ATM? Surprisingly you can not enter this amount!! See the sequence it presents when entering above said amount: .00 .01 .10 1.00 10.00 100.00 1000.00 10000.01 I tried doing this twice, but ended up entering 10000.01 instead of 10001.00 Don't know why ATM tries to act differently after taking first 5 digits correctly. [By the way transaction is for a cheque deposit thru ATM and not for the withdrawal (where Re.1 cannot be dispensed) How ever the sequence of number that is typed and presented on the screen is definetly wrong]

HDFC ATM Usability issue

I have been wondering about the usability of the ATMs most of the time. This is one classical case. I was using this HDFC ATM at my office and found that the order of the decision buttons 'YES' and 'NO' is ad hoc. When you wish to withdraw cash, it asks the following question 1. Do you want print receipt? [No] [Yes] And the order of the buttons reverses when you plan to quit after the next transaction as shown below 2. Do you want to do another transaction? [Yes] [No] This definitely breaks the user's mental model and they err many times (atleast I do). But the whole reason behind this as per my assumption was: They dont want users to print receipts. Hence they purposefully WANT USERS TO ERR and press the No button by default. So that they can save on the printing costs :)