Kiosk Design

I am currently working on a new project for which we have been asked to design the UI for Kiosks. Rolling up the sleeves we started to dive deep into the research.

And my first stop was at the doorsteps of the Interaction design guru - Alan cooper. And this is what I managed to find:

1. Kiosks should be designed for one time non-frequent users. 2. Kiosks UI (that's my area of focus) should have the following:

• No scrolling screens
• Big clear, high contrast buttons (big targets) so that users can click with ease
• Each screen should be engaging, convey the idea clearly and should tell the user how and where to go next
• The position, location and findability of the Kiosk should be preplanned when the building is being conceived.
• People don't wait in queues for exploration kiosks. So multiple Kiosks could be placed in potential locations
• Users generally use the Kiosk in groups (family)
• Transactional kiosks (ATMs) are a different type. people just want to get their single goal (withdrawing money) in the quickest time possible. They generally are ok to wait in a queue to get the job done. They dont need a motivation for this goal
• Audio should be used after considering the environmental noise level in that location.

I will be posting more in this topic…